What my colleagues say…
John Grimm
VP of Strategic Alliances at Entrust
It is very rare to find someone with Josh’s combination of skills – and it starts with a unique ability to interact effectively with a wide range of stakeholders. Couple that with expert UI/UX skills, and an extremely logical and analytical mind who thrives on complex problems, and you’ve got someone who will contribute high value and strong results to any project he leads or is a part of. Plus he’s an absolute pleasure to work with.
Trina Silverglate
Scrum Master, Project` Manager
I had the pleasure of working with Josh at Entrust. Josh has a true passion to understand the needs of his audience and continuously evolving his knowledge of user experience and product strategy. He is highly collaborative and values partnership and communication both as an expert in his field and as a manager. I observed that he consistently provided clear direction to his team while still encouraging them to think creatively and to take ownership of their work.
When faced with a new challenge, Josh took the time to gather input from a range of resources. This diligence makes his recommendations scalable to meet both current and future market needs... And ultimately saves time and money for his team and the larger organization.
It is rare to find someone who has the trifecta of technical expertise, passion to maintain a deep understanding of his product market, and who is such a pleasure to work with on a daily basis. I highly recommend Josh for any project or organization that is seeking to level-up their UI/UX team.
Angel Toribio
Full-Stack Engineer at Entrust`
I had the pleasure of closely working with Josh on many projects during five years at Entrust. During that period he led his team through a significant redesign of the website and several industry-leading projects that have helped keep Entrust products fitting to its user's needs.
While Josh has many talents I would outline his broad UX experience, focusing on data-driven design, and his people management skills.
Josh can forge complex opportunities down to practical, operative steps, and deliver an engaging digital experience. Additionally, he has a sharp eye for detail and constantly strives to improve the user experience.
He manages to surpass the objectives of an organization while keeping his vision for design excellence.
While Josh consistently delivers high-quality work and has a broad set of expert UI/UX skills, he also has a fabulous sense of humor which makes working with him a real pleasure.
Kristi Allen
Product Designer
Josh is a great UX leader. He manages to exceed the goals of an organization while maintaining his own vision for design excellence. He led our team through a major redesign and several industry leading projects that have helped keep Entrust products relevant to its users. His broad UX experience, focus on data-driven design, and people management skills are just some of his many talents. I learned a lot from Josh.
Yannick Miaffo
Director, Commerce & Automation Engineering
Josh is an exceptional UX leader who led large scale research & design framework. His outstanding research rooted on customer behaviors and data drove significant impact to the business. Josh coached and managed junior UX designers who provided direct support to my team when we were launching both B2B & B2C eCommerce stores. He constantly stepped in to understand user needs and provided strategic guidance that helped the teams align with the overall company vision. He has a keen eye for detail and is always striving to improve the user experience. Josh is very personable, a collaborator who was easy to work with. It was a pleasure to work with Josh and I highly recommend him for any UX leadership role.`
Jonah Nelson
SEO Manager
It was a privilege working with him. He is the personification of professionalism. His approach to problem-solving and an always-viewing-issues-from-a-customer-perspective lens offered clarity to many a meeting and discussion. I’ve never worked with someone who is a better communicator, nor more witty in delivery. Josh can turn abstract concepts into simple ideas with ease, and I always appreciated this super power he has.
Josh was a primary driver of the user experience on entrust.com and was a constant champion of simplification for the user. It is very easy for marketers to over-complicate things, but Josh is so good at simplifying things down to a user level and advising an approach always based on the user. I learned so much from him in these discussions on how to correctly approach and breakdown any topic.
Denise Miranda
Brand Strategy Expert
I had the pleasure of working with Josh at Entrust. Josh was a great partner who approached things with a unique balace of creativity and analytics. Josh always approched initiatives with a strategic mindset and offered smart solutions to business challenges.
Lauren Singletary
SEM Professional, SEM/SEO Strategist
Josh’s UX design expertise is only exceeded by his ability to collaborate with various stakeholders on the projects he oversees or is a part of. Josh’s ability to render complex opportunities down to pragmatic, actionable steps speaks to his years of experience, and commitment to the goals of the organizations he works with. I witnessed first-hand how Josh’s UX design leadership led to sustainable improvement to bottom-line performance metrics in digital marketing. Applying his insights led to improvements in my work and measurable outcomes. `